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Senior Business and Technology Consultant (Microsoft) | Projectline Services, Inc. (Seattle, WA) | 7/2010 - Present
Senior consultant on broad business systems planning, optimization and development, including business processes, business intelligence, governance, service level agreements, cross-group relationship building and all associated tools

• Proposed, planned and deployed new publishing request management system, built on SharePoint, centralizing ad hoc and inconsistent requests into a single, unified system for management and reporting of all publishing activities
• Developed Business Intelligence (BI) system for complete data lifecycle collection, reporting and optimization planning, including SharePoint integration and centralizing BI reports for broad consumption

Various Roles | Microsoft (Redmond, WA) | 4/2004 – 3/2010
Senior Online Product Manager (3/2007 – 3/2010)
Formed and managed relationships with engineering and operations partners in all technology aspects of Windows web publishing - Provided guidance or took part directly in managing the planning, development, localization and publishing of over 200 web sites on Microsoft web properties

• Business process and project management office (PMO) lead through two major product releases (Windows Vista and Windows 7), which included gathering customer scenarios and business requirements and delivering into engineering teams, including senior level (GM, VP and Senior VP) gap analysis reports
• Defined scalable web architectures for redesign of web templates and controls, including the migration of code from a custom built legacy system to one based on the .NET framework, reducing site production issues by 50%
• Maintained full responsibility for creating and managing team collaboration sites and tools, reducing the number of team sites from 4 to 1

Online Portfolio Planner (6/2005 - 3/2007)
Requested by management to step into the role of Portfolio Planner, responsible for driving the 1 - 3 year technical plan for over 25 Microsoft consumer and business audience web sites - Managed global advertising campaign web site planning, strategy and execution - Managed agency of record resources, onsite contingent staff and stakeholder relationships with internal business groups - Forecasted and managed budgets in excess of $1 million

• Global process management team lead, responsible for the review and governance of team process and tools, including implementation of project planning process which resulted in a reduction of time on task by 40%
• Principal project management lead in reducing web publishing platforms from 11 down to 1, including new web publishing request process and tools, decreasing production turnaround times by 60%

Global Online Product Manager (4/2004 - 6/2005)
Managed deployment of global Small Business Center web sites on Microsoft.com, working with subsidiary marketing and technical leads to deploy over 50 web sites worldwide

• Proposed, planned and deployed core content management model, used by business groups, localization, and subsidiary teams, helping to refine and standardize process for review, localization and delivery of core content globally, reducing time on task by 50%
• Created and managed subsidiary site deployment calendar and global database for tracking deployment issues across sites, reducing redundant systems by 60%

Chief Software Architect | MetaStories, Inc. (Seattle, WA) | 5/2000 - 10/2001
Principal architect and developer of cutting-edge rich media content authoring system- Managed development through multiple product releases, leading to increased client base, additional sales and product awareness - Created various specifications, including applications architecture, technical requirements, template formats, and IT systems design

• Architected and developed rich media systems, reducing content publishing cycles by 90%
• Worked directly with executive team, including President/CEO and Chief Marketing Officer, to research, define and manage product plans
• Managed, trained and mentored a team of developers (full-time and contract) while still serving as Chief Software Architect and Principal Software Development Engineer - Led orientation and training sessions for all departments on product usage, including primary product and internal/3rd party tools

Software/Web Development Engineer Lead | Magi Group, Inc. (Redmond, WA) | 12/1996 - 8/1998
Headed engineering and production team developing multimedia applications for CD-ROM distribution and kiosks and web sites for over 30 different clients

Various Consultant and Contractor Roles | ArtSource, Inc. (Redmond, WA) | 8/1995 - 4/2004
Multiple projects as project/program manager, software development engineer, production specialist and illustrator, primarily with Microsoft

Microsoft Certified Standards Professional 7/2008, Microsoft Certified Professional (MCP) 5/2003

Microsoft Global Briefing (MGB) (Atlanta, GA - July 2004) - Worldwide Small Business Web Summit (Seattle, WA - April 2005) - Worldwide Midsize Business Web 2005 Summit (Kirkland, WA April 2005)

Western Washington University (Bellingham, WA) | Bachelor of Arts - 8/1995

Major: Technical Illustration and Design (College of Fine & Performing Arts)

Major: French (College of Humanities & Social Sciences)